{"id":87164,"date":"2026-04-16T10:01:38","date_gmt":"2026-04-16T08:01:38","guid":{"rendered":"https:\/\/gomarco.com\/satisfaction-guarantee\/"},"modified":"2026-05-19T12:54:16","modified_gmt":"2026-05-19T10:54:16","slug":"satisfaction-guarantee","status":"publish","type":"page","link":"https:\/\/gomarco.com\/en\/satisfaction-guarantee\/","title":{"rendered":"Satisfaction guarantee"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; background_animation=&#8221;none&#8221; css_animation=&#8221;&#8221;][vc_column][vc_column_text]<\/p>\n<h3>Have you purchased one of our products? Benefit from our satisfaction guarantee. You have 150 days to test your mattress.  <\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; background_animation=&#8221;none&#8221; css_animation=&#8221;&#8221; css=&#8221;.vc_custom_1616671286442{padding-top: 60px !important;padding-bottom: 30px !important;}&#8221;][vc_column]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f8674-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"8674\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/87164#wpcf7-f8674-o1\" method=\"post\" class=\"wpcf7-form init default\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"8674\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f8674-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<table>\n\t<tbody>\n\t\t<tr>\n\t\t\t<td>\n\t\t\t\t<p><label> Tu nombre<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t\t<td>\n\t\t\t\t<p><label> Tu correo electr\u00f3nico<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t\t<td>\n\t\t\t\t<p><label>C\u00f3digo postal<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"CP\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"CP\" \/><\/span> <\/label>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t\t<td>\n\t\t\t\t<p><label> Pais<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Pais\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"Pais\"><option value=\"\">&#8212;Por favor, elige una opci\u00f3n&#8212;<\/option><option value=\"Espa\u00f1a\">Espa\u00f1a<\/option><option value=\"Portugal\">Portugal<\/option><\/select><\/span><\/label>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t<\/tbody>\n<\/table>\n<tbody>\n\t<table>\n\t\t<tr>\n\t\t\t<td>\n\t\t\t\t<p>Modelo de colch\u00f3n\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"modelo-colchon\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"modelo-colchon\"><option value=\"\">&#8212;Por favor, elige una opci\u00f3n&#8212;<\/option><option value=\"Queen - Microsac\">Queen - Microsac<\/option><option value=\"Tiffany - Microsac\">Tiffany - Microsac<\/option><option value=\"Moet - Microsac\">Moet - Microsac<\/option><option value=\"Premium Firm - Nucol\">Premium Firm - Nucol<\/option><option value=\"Premium Soft - Nucol\">Premium Soft - Nucol<\/option><option value=\"Premium Duo - Nucol\">Premium Duo - Nucol<\/option><option value=\"Adapt Sac - Nucol\">Adapt Sac - Nucol<\/option><option value=\"Adapt - Nucol\">Adapt - Nucol<\/option><option value=\"Respire Firm - Nucol\">Respire Firm - Nucol<\/option><option value=\"Respire Soft - Nucol\">Respire Soft - Nucol<\/option><option value=\"Alba Soft - Alma Natura\">Alba Soft - Alma Natura<\/option><option value=\"Alba Firm - Alma Natura\">Alba Firm - Alma Natura<\/option><option value=\"Aria Soft - Alma Natura\">Aria Soft - Alma Natura<\/option><option value=\"Aria Firm - Alma Natura\">Aria Firm - Alma Natura<\/option><option value=\"D`Vegan Coco - Alma Natura\">D`Vegan Coco - Alma Natura<\/option><option value=\"D`Vegan -  Alma Natura\">D`Vegan -  Alma Natura<\/option><option value=\"Brezza Firm - Suite\">Brezza Firm - Suite<\/option><option value=\"Brezza Soft - Suite\">Brezza Soft - Suite<\/option><option value=\"Nebbia Firm - Suite\">Nebbia Firm - Suite<\/option><option value=\"Nebbia Soft - Suite\">Nebbia Soft - Suite<\/option><option value=\"Calma Firm - Suite\">Calma Firm - Suite<\/option><option value=\"Calma Soft - Suite\">Calma Soft - Suite<\/option><\/select><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t\t<td>\n\t\t\t\t<p>Medidas del colch\u00f3n\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"medidas\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"medidas\"><option value=\"\">&#8212;Por favor, elige una opci\u00f3n&#8212;<\/option><option value=\"90x190\">90x190<\/option><option value=\"90x200\">90x200<\/option><option value=\"105x190\">105x190<\/option><option value=\"135x190\">135x190<\/option><option value=\"140x190\">140x190<\/option><option value=\"150x190\">150x190<\/option><option value=\"150x190\">150x190<\/option><option value=\"150x200\">150x200<\/option><option value=\"160x200\">160x200<\/option><option value=\"180x200\">180x200<\/option><option value=\"200x200\">200x200<\/option><\/select><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t<\/table>\n\n\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-accept\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"your-accept\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">He le\u00eddo y acepto la <a title=\"Pol\u00edtica de protecci\u00f3n de datos\" href=\"https:\/\/gomarco.com\/es\/privacidad\/\">Pol\u00edtica de protecci\u00f3n de datos<\/a>  y las <a title=\"Condiciones de uso\" href=\"https:\/\/gomarco.com\/es\/legal\/\">Condiciones de uso<\/a> de la p\u00e1gina web.<\/span><\/label><\/span><\/span><\/span>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-accept-newsletter\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"your-accept-newsletter\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Deseo recibir comunicaciones comerciales relacionadas con los productos y servicios de GOMARCO DESCANSO<\/span><\/label><\/span><\/span><\/span>\n\t<font size=\"1\">\n\t\t<p style=\"line-height:10pt;\">Colchones Gomarco tiene como finalidad atender la solicitud tramitada y, en caso de consentimiento expreso, el env\u00edo de publicidad promociones, as\u00ed como comunicaciones relacionadas con la entidad. La legitimaci\u00f3n ser\u00e1 el consentimiento del interesado. No se comunicar\u00e1n datos. Tiene derecho a acceder, rectificar y suprimir los datos, as\u00ed como otros derechos, como se explica en la informaci\u00f3n adicional. Puede consultar m\u00e1s informaci\u00f3n <a title=\"Pol\u00edtica de protecci\u00f3n de datos\" href=\"https:\/\/gomarco.com\/es\/privacidad\/\">AQU\u00cd<\/a>\n\t\t<\/p>\n\t<\/font>\n<\/tbody><input type=\"text\" class=\"wpcf7_hp_field\" name=\"wpcf7_hp_field\" value=\"\" tabindex=\"-1\" autocomplete=\"off\" \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; background_animation=&#8221;none&#8221; css_animation=&#8221;&#8221; el_class=&#8221;gomarco-custom-section-legal&#8221; css=&#8221;.vc_custom_1616670376186{background-color: #ffffff !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1616670447684{padding-top: 75px !important;padding-bottom: 75px !important;}&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"color: #333333;\">SATISFACTION GUARANTEE CONDITIONS<\/span><\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; background_animation=&#8221;none&#8221; css_animation=&#8221;&#8221; el_class=&#8221;gomarco-custom-section-legal&#8221;][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: justify;\">This guarantee allows the consumer to test an article of this collection for a period of time in their own home and if during this period they are not satisfied, they can exchange it for another mattress from the same collection that may be better suited to their needs. The trial period of the product begins to count from the delivery of the order and consists of 150 calendar days from the date of purchase invoice. After this time, the warranty will be invalidated. The Satisfaction Guarantee does not apply to special sizes. If the mattress that is withdrawn, presents an evident deterioration due to causes attributable to an inadequate use, presents stains of any type in the fabric, or bad state in general, it will not enter in this guarantee. This warranty is only applicable to the first purchase. It is recommended that the mattress be used with a hygienic protector and that it be returned in its original packaging. It will be mandatory that it is perfectly packed to avoid damage that would void the warranty. A charge of 100\u20ac will be made for postage, packaging and administrative costs. This satisfaction guarantee is only valid for Spain and Portugal.         <\/p>\n<p><strong>Warranty conditions per collection:<\/strong><\/p>\n<ul>\n<li><strong>Suite Collection: <\/strong>The sizes included in this warranty are all those listed in the price list, with the exception of those of length 180 and special sizes that may be requested by the customer upon request.<\/li>\n<li><strong>Nucol Collection: <\/strong>The sizes included in this warranty are: 90*190, 90*200, 105*190, 135*190, 140*190, 150*190, 150*200, 160*200, 180*200 and 200*200.<\/li>\n<li><strong>Microsac Collection:<\/strong> The sizes included in this warranty are: 90*190,90*200,105*190,135*190,140*190,150*190,150*200,160*200,180*200 and 200*200.<\/li>\n<li><strong>Alma Natura Collection:<\/strong> The sizes included in this warranty are: 90*190,90*200,105*190,135*190,140*190,150*190,150*200,160*200,180*200 and 200*200.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; background_animation=&#8221;none&#8221; css_animation=&#8221;&#8221;][vc_column css=&#8221;.vc_custom_1616670242379{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_single_image image=&#8221;8711&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;&#8221; link=&#8221;https:\/\/gomarco.com\/en\/?page_id=87200&#8243;][\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; background_animation=&#8221;none&#8221; css_animation=&#8221;&#8221; css=&#8221;.vc_custom_1616668720802{padding-top: 125px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a href=\"https:\/\/gomarco.com\/en\/warranty-and-conditions-of-use\/\" target=\"_self\"  class=\"qbutton \" style=\"\">Warranty and conditions of use<\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; background_animation=&#8221;none&#8221; css_animation=&#8221;&#8221;][vc_column][vc_column_text] Have you purchased one of our products? Benefit from our satisfaction guarantee. You have 150 days to&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_joinchat":[],"footnotes":""},"class_list":["post-87164","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/gomarco.com\/en\/wp-json\/wp\/v2\/pages\/87164","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gomarco.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gomarco.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gomarco.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/gomarco.com\/en\/wp-json\/wp\/v2\/comments?post=87164"}],"version-history":[{"count":16,"href":"https:\/\/gomarco.com\/en\/wp-json\/wp\/v2\/pages\/87164\/revisions"}],"predecessor-version":[{"id":93214,"href":"https:\/\/gomarco.com\/en\/wp-json\/wp\/v2\/pages\/87164\/revisions\/93214"}],"wp:attachment":[{"href":"https:\/\/gomarco.com\/en\/wp-json\/wp\/v2\/media?parent=87164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}